I bought a bag form Bowie Accessories in Melbourne Australia $112. When it arrived it looked completely different form the pictures on the website Instead of being a stiff light grey bag it was soft leather sat like a sack and was a dull drab grey .
They would not return it as they said it did look like the pictures.
Five months later the handles are disintegrating, in four places. On sending pictures and a lengthy email exchange they refuse to do anything saying it is wear and tear and I should take it to be mended They do not offer to pay anything and after further discussion they wash their hands saying I am outside of the warranty and there is nothing they can do.
What a joke They have no concern for the customer or the quality or their service or product; a disappointing and expensive experience.
This person wrote the review because of bad quality of handbag from Bowie Accessories and attached photo s. Reviewer claimed that he or she lost $112 and wants Bowie Accessories to issue a full refund.
The most disappointing in user's experience was quality of the bag. Author liked the most photos of the bag. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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