Bowie Accessories - Bowie Bag A Rip Off

I bought a bag form Bowie Accessories in Melbourne Australia $112.When it arrived it looked completely different form the pictures on the website Instead of being a stiff light grey bag it was soft leather sat like a sack and was a dull drab grey .

They would not return it as they said it did look like the pictures.

Five months later the handles are disintegrating, in four places.On sending pictures and a lengthy email exchange they refuse to do anything saying it is wear and tear and I should take it to be mended They do not offer to pay anything and after further discussion they wash their hands saying I am outside of the warranty and there is nothing they can do.

What a joke They have no concern for the customer or the quality or their service or product; a disappointing and expensive experience.

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers

  • What I liked
    • Photos of the bag
  • What I disliked
    • Quality of the bag

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Luxury / Jewelry
review #631677 by

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